At Offroad Banshee PowerSports, we are committed to providing a seamless and reliable shopping experience for our customers. Whether you’re purchasing a Yamaha Banshee or high-quality auto spare parts, we ensure that your order is processed and delivered efficiently. Below, you’ll find detailed information about our shipping procedures, timelines, and policies.1. Order Processing
All orders are processed within 0-1 business days after payment confirmation. During peak seasons or holidays, processing times may extend slightly. Once your order is processed, you will receive a confirmation email with your order details and tracking information.
2. Shipping Methods
We offer multiple shipping options to cater to your needs: smaller items like parts and accessories. Bigger Items Like Banshee 350 quad bike
FedEx 3-5 days. USPS 3-10 daysWe offer Free shipping for Payments Made With Bitcoin See Payment Info
Cost: $760
Delivery within 3-7 business days.
3. Shipping Destinations
We currently ship to the following regions:
- Domestic: All 50 U.S. states.
International shipping timelines and costs vary depending on the destination and customs regulations. Customers are responsible for any applicable customs duties, taxes, or import fees.
4. Tracking Your Order
Once your order is shipped, you will receive a tracking number via email. You can use this number to monitor your package’s progress through the carrier’s website.
:5. Delivery Issues
If you encounter any issues with your delivery, such as:
- Delayed shipments.
- Damaged packages.
- Missing items.
Please contact our customer service team immediately at support@bansheequadbike.com Tel: +1 (843)966-0803 We will work with the carrier to resolve the issue promptly.
Refund and Returns Policy
At Off Road Banshee PowerSports, we strive to ensure your satisfaction with every purchase. If you are not completely satisfied with your order, we offer a straightforward returns policy to make the process as hassle-free as possible.
1. Eligibility for Returns
- Products must be returned within 30 days of delivery.
- Items must be unused, in their original condition, and in the original packaging.
- Proof of purchase, such as an order confirmation email or receipt, is required to process a return.
- Certain items, such as clearance or customized parts, may not be eligible for returns. These exclusions will be clearly noted on the product page.
2. Return Process
To initiate a return, please follow these steps:
- Contact Us: Email us atserviceyamahabanshee@gmail.com with your order details and the reason for the return.
- Receive Instructions: Our customer service team will provide you with return instructions, including the return shipping address.
- Prepare the Package: Safely package the item(s) to prevent damage during transit. Include proof of purchase and any relevant documentation.
- Ship the Item: Use a trackable shipping method to send the package to the return address provided.
3. Refund Policy
- Refunds will be issued to the original payment method used for the purchase.
- Shipping fees are non-refundable unless the return is due to an error on our part, such as shipping the wrong or defective item.
- Once we receive and inspect the returned item, we will process your refund within 10 business days. Please note that it may take additional time for the refund to reflect in your account, depending on your financial institution.
4. Exchanges
We do not accept exchanges
5. Damaged or Defective Items
If you receive a damaged or defective item, please notify us within 2 days of delivery. Include photos of the damaged item and packaging in your email to support@offroadbansheepowersports.com. We will provide a replacement or refund at no additional cost to you.